PickBazar Documentation
WelcomeHow It Works
Prerequisite
Installation
Available Scripts & Command
How Can I use this app
Demo Deploy
Features
Settings
Payment
Flash Sale
Social LoginOTP (Mobile Number Verification)WalletEmail ConfigurationEmail VerificationSubscribe
SEO and Analytics
Refund
Real-time Notification
Multilingual & Translation
Third-party Integrations
Deployment
Back-End Integration
Customizations
Update & Upgrade Guide
FAQ PageContactTerms and conditionsFAQBreaking ChangesSupportChange Log

For support, Please open a ticket in the support forum

https://redqsupport.ticksy.com/

There are some basic requirements for our application so that support team can help you quick such as,

  1. Asking queries regarding feature that is already implemented in the application
  2. Following recommended configuration, environments & server which you need to met first before you proceed with installation, deployment in your server to receive support.
  3. Support query need to be within Envato item support policy. (https://themeforest.net/page/item_support_policy)
  4. You should maintain only one support ticket at a time. Creating multiple ticket can cause unexpected delays.
  5. Ticket should provide as much details as possible related to the issue such as screenshot, video explanation, access, how to reproduce, environments, if any changes or customisations are made etc

During working days our ticket response can take 24 hours to 48 hours depending on the volume of tickets pending prior to your ticket . We follow Envato Item support policy https://themeforest.net/page/item_support_policy to provide standard support for our items